Privacy Policy
Last updated: 25 September 2026
This policy explains how Dynasty Media collects and uses your personal information when you visit dynastymedia.agency, book a call with us, or respond to our adverts on Facebook, Instagram or Google.
Who we are
Dynasty Media is a trading name of Lashaura S.L., Calle Joan Maragall, Local 32, Bajos 4, 07006 Palma, Spain. Lashaura S.L. is the data controller for the personal information described in this policy. You can contact us about privacy at [email protected].
What we collect
- Details you give us: your name, email address, phone number, business name, and anything you write in a booking or enquiry form.
- Booking details: the date and time of any call you book with us.
- Communications: emails, texts and messages you exchange with us.
- Website and advert data: pages you visit, the device and browser you use, your approximate location, and which advert or link brought you to us. This is collected through cookies and similar technology (see below).
How we use it
- To arrange and hold the strategy call you booked, and send confirmations and reminders.
- To reply to your enquiry and follow up about our services.
- To provide our services if you become a client.
- To measure and improve our website and advertising.
- To send you marketing messages, where you have agreed to receive them. You can opt out at any time.
Our legal basis
Under the UK GDPR and EU GDPR we rely on: taking steps at your request before entering a contract (booking and holding your call); legitimate interests (following up on your enquiry and running our business); consent (marketing messages and non-essential cookies); and legal obligation where the law requires us to keep records.
Who we share it with
We don't sell your information. We share it only with service providers who help us run our business, under contracts that protect your data. These include our CRM and booking system (HighLevel / LeadConnector), email and SMS providers, video-call providers, and advertising platforms such as Meta (Facebook and Instagram) and Google. Some of these providers are based outside the UK and EEA. Where that happens, we rely on recognised safeguards such as adequacy decisions or standard contractual clauses.
Cookies and tracking
Our website uses cookies and tracking pixels, including the Meta Pixel and Google tags, to understand how visitors use the site and to measure and target our adverts. You can control cookies through your browser settings, and adjust ad preferences in your Facebook and Google account settings.
How long we keep it
If you book a call but don't become a client, we keep your details for up to 24 months after our last contact, then delete them. Client records are kept for as long as we work together and for up to 6 years afterwards for legal and accounting purposes.
Your rights
You have the right to access, correct or delete your personal information, to object to or restrict how we use it, to data portability, and to withdraw consent at any time. To use any of these rights, email [email protected]. We'll respond within one month.
If you're unhappy with how we've handled your information, you can complain to the Spanish data protection authority (AEPD) or, if you're in the UK, the Information Commissioner's Office.
Changes
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.